When are you entitled to a refund?
You are entitled to return items you purchased from us for a full refund or replacement with another Item of equivalent price within 14 days of purchase.
However, your right to replacement will be subject to the availability of the specific replacement item you ask for and you agree that we can reject your request for replacement solely on the grounds that there is no availability.
Goods that are being returned to us for a refund or replacement must be in a re-saleable condition. Otherwise, we are entitled to refuse your refund or replacement request.
While we reserve the right to decide whether the goods returned are in a re-saleable condition, the goods should conform at least to the following:
-Should be unworn
-Clean
-Tags should still be attached or if removed, should be returned with the goods,
-Should be returned in its original packaging.
This should not, in any way, be construed as an exhaustive list.
It is in our sole discretion to decide if the returned goods are in a resaleable condition. When deciding if the goods are in such condition, We shall consider all relevant reasonable commercial standards and shall act with due diligence.
What categories of items non-refundable?
Items that have been personalized are non-refundable.
How to Return a Goods
If you wish to return for a refund or exchange, please email us at info@kangfore.com.co.
Our returns address is Unit 1001 Safestore Yardley 198-202 Waterloo Road, Yardley Birmingham B25 8LD.
You warrant that You will return the Goods via tracked delivery service as We disclaim all liability for the risk of non-delivery of the Goods back to Us.
Do refunds cover parcel delivery costs?
Any refunds are for the Items only and do not cover any parcel delivery costs.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us for further assistance.
[a] Email: info@kangfore.com.co
[b] Postal address: Unit 1001 Safestore Yardley 198-202 Waterloo Road, Yardley Birmingham B25 8LD.
